How booking works
Four steps, one conversation. You always know the total before you pay, and nothing is reserved until we confirm it in writing.
Send a request
Choose a tour or describe your day. Add your date, party and pick-up. You get a reference at once; no payment is taken here.
We confirm on WhatsApp
We check availability with the operator and agree the total with you personally.
Pay as agreed
Payment details are sent in the chat only after the details are agreed. We confirm in writing once payment is verified.
Driver and vehicle details
Before you travel you receive the vehicle and driver details, and the driver receives your job sheet with your pick-up, party and halal-friendly choices.
Cancellation and refunds
If the trip cannot go ahead for a reason that is not yours — a weather or sea warning, an earthquake, a flood, or the operator cancelling — you get back the full amount you paid, or a new date if you prefer.
If you cancel, change your mind or do not travel for a reason of your own, the amount paid is not refunded, unless the operator’s own terms shown on the tour say otherwise.
Nothing is charged before we confirm in writing, so you never pay for a plan that is not agreed. To move a date, ask us on WhatsApp; we change it whenever the operator can.
- Nothing is reserved until we confirm in writing
- Pay only after confirmation, as agreed on WhatsApp
- Driver and vehicle details before you travel
- Halal-friendly planning on request
Track your request any time with your reference and the email or phone you gave us.